FREQUENTLY ASKED QUESTIONS

ARE THE PRICES PER VEHICLE OR PER PERSON?

Transportation prices shown on our website are always per vehicle(not per person).The price you see is the price you pay to your driver after the tour is completed.

ARE THE MINIBUSES INSURED AND THE DRIVERS LICENCED?

Yes, all vehicle have full insurance as is required by Mauritian law. All drivers are licensed to driver mini buses in Mauritius.

ARE VEHICLES AIR CONDITIONED?

Yes, all vehicle are equipped with air conditioning.

WHAT IF I DO NOT FIND THE DRIVER?

Customers may take some minutes to locate their driver. Our customers receive their driver`s contact details by email one day before the tour. Customer can call directly to the diver or call on hotline.

WHERE WILL THE DRIVER MEET ME?

Your driver will wait for you at your hotel reception on-time. If you are staying in an apartment of Villa, please provide a contact number so that the driver can give you call when he reach your accommodation.

WILL I RECEIVE A CONFIRMATION EMAIL AFTER I MAKE AN ORDER?

Yes, you will receive a confirmation email showing your payment and your order details. You can print this email, or save it to your smartphone or tablet.

WHAT IF I DON`T RECEIVE A CONFIRMATION EMAIL?

Confirmation emails are automatically sent to the email you provided, if you don`t receive a confirmation email within a few hours, please check your SPAM folder. If you still can`t find it, it`s possible you entered an incorrect email address, In this case, please contact us and we will help you. We respond to all email within 24 hours or less.

WHAT DO I NEED TO BRING AS PROOF THAT I HAVE RESERVED?

Simply bring a copy of the confirmation email you received

WILL I HAVE TO SHARE THE VEHICLE WITH OTHERS WHO ARE NOT IN MY PARTY?

We only do private tours. When you reserve a vehicle via our company, no matter whether it is a 3 passenger car, 8 passenger minivan or 20 passengers minibus, the vehicle is exclusively yours for the whole journey.

CAN I ORDER A BABY SEAT OR BOOSTER SEAT?

You can order child seat and booster seats on the online booking form. The first child seat is free of charge.
Any additional, child seat requested will be charged at EUR 10 per day.

CAN I MAKE MY OWN DAY TOUR?

Yes! Please contact use to learn more about creating your own day tour.

WHAT IF I FORGET MY CONFIRMATION EMAIL?

Don`t worry, we will have the name of the person who received, simply show a piece of ID, and you`ll be on your way.

KEEPING YOU SAFE DURING COVID-19 WHAT YOU CAN EXPECT DURING YOUR VISIT

  • Face masks required for travelers in public areas.
  • Hand sanitizer available to travelers and staff.
  • Transportation vehicle regularly sanitized.
  • Regular temperature checks for staff.
  • Temperature checks for travelers upon arrival.